Select Professional Experience

People Rocket | Baltimore, MD | 2021 – 2022

Project Success Manager

Efficiently managed strategic and communication planning projects with budgets of between $50k to $250K. Collaborated with large commercial and small non-profit clients to create project timelines and execute projects. Fostered trusting relationships with a team and clients through concise communication, swift responses, and time management. Utilized hybrid project management methodologies to plan and execute projects, allowing agility during project evolution.

• Championed the development of resources for other Project Success Managers to identify and convey responsibilities through project lifecycles.

Ruff Roofers | Baltimore, MD | 2020 – 2021

Project Manager

Contributed to three or four daily installations on projects that could last between one and five months. Forged trusting relationships with clients to efficiently share information on project progression and general questions. Held responsibility for all logistics, material deliveries, and schedules for residential roofing installations. Monitored all facets of Field Project Manager’s workflows and supporting project managers during installations.

• Achieved a promotion within two months to Department Lead.

• Boosted client and stakeholder relations, offering prompt updates on project timelines and delays.

Creative Alliance | Baltimore, MD | 2018 – 2020

Operations & Rentals Manager

Coordinated operations and executed events for a community arts organization with a budget of more than $250K, handling all rentals, operations, and concessions. Improved organizational effectiveness by identifying and researching process improvements for leadership. Supported strategic planning methods by leading bi-monthly meetings focused on planning, staffing, and training for upcoming events. Expertly planned and coordinated over 150 events per year. Recruited and mentored a full-time team member and 15 part-time staff members. Acted as a Staff Lead for the Patterson Building Committee while executing the committee’s priorities.

• Promoted from Operations Coordinator/Events Manager to Operations & Rental Manager in 2019 for exemplary leadership capabilities.

• Instrumental member of a team planning and executing logistics and staffing for significant community events with more than 10,000 attendees.

Susan Calloway Fine Arts | Washington, DC | 2015 – 2017

Assistant Director, Gallery Manager

Monitored daily and long-term management of a commercial art gallery handling all artist/vendor relations. Oversaw meetings and the gallery calendar, including strategic planning, communications, and market content creation. Coordinated with the city council to orchestrate gallery logistics for the Georgetown French Market, including promotions for an event with over 500 attendees, extensive client relations, and artist demonstrations.

• Successfully engaged new patrons by growing the client base, cultivating targeted promotions, and increasing marketing capabilities.

• Accelerated social media presence by 50% throughout employment.

• Achieved significant revenue through the development of strategic plans to sell a lower volume of higher-valued pieces rather than multiple units at a lower total value.

British Council, La Biennale di Venezia | Venice, Italy | 2013

Steward

Served as a British Council representative for Great Britain’s exhibition, English Magic, during a high-profile opening week of the internationally renowned Venice Biennale. Provided exhibition information to the press, artists, the public, and international curators. Delivered exemplary visitor services to international guests.

• Streamlined actionable information for coordinators by obtaining weekly reports concerning exhibitions, weekly merchandise sales of €500, and the condition of loans.

• Optimized gallery floor coverage through the development of effective team schedules.

Situation Rhubarb – Newcastle-upon-Tyne, UK | 2011 – 2013

Director

Led a non-profit, collaborative art organization dedicated to artistic growth and community engagement. Handled art exhibition budgets ranging from £5K to £20K. Proactively negotiated contracts between venues and artists, event/performance planning, and logistics.

• Spearheaded an independent arts organization funded by the Arts Council England, Newcastle University, and Newcastle City Council.

Education

Master of Art | Art Museum & Gallery Studies

Newcastle University